Part 1 (previous posts)
Needs Assessment, EQ and communication style, 1-1 debriefs, & individual action plans
Part 2: Team Communication
Goals: create psychological safety, emotionally connect, use empathy and assertiveness, & start having honest (but uncomfortable) conversations.
Part 3: Strategy Session
Needs assessment revealed that the leaders could not communicate their department’s core values, vision, mission, or goals. In essence, we needed to create their BRAND.
Each leader completed pre-work related to values, vision, mission, and goals.
The pre-work also allowed us to ensure everyone had a voice and helped us maximize our time.
Next, we created a brand & a communication plan for leadership to roll out. This brand clearly speaks to what you want to be known for, where you are headed , how you differentiate yourself from the competition, and what you stand for.
Your brand guides behavior for your team. When they know what your brand is they can use that to make difficult decisions when ambiguous situations arise.
If leadership isn’t on the same page, how can you expect employees to be?